Refund Policy

Last updated: July 28, 2026

Roadmap Purchases

Because each roadmap is generated on-demand and personalized to your specific profession, credentials, and target province, we do not offer refunds once a roadmap has been successfully generated and delivered.

If roadmap generation fails due to a technical error on our end and the issue cannot be resolved through regeneration, you are entitled to a full refund for that purchase.

Requests outside these circumstances will be reviewed on a case-by-case basis — contact support@pathwyse.ca and we'll work with you in good faith.

Roadmap + Tracker Purchases

Roadmap + Tracker is a one-time purchase for the roadmap selected at checkout. It does not renew automatically. The same personalized-roadmap refund rules above apply to this package.

Customers with a legacy Tracker subscription created before the move to one-time pricing can cancel from their account page. Cancellation takes effect according to the billing terms shown by Stripe, and no partial refunds are issued for a billing period already paid for.

Current Prices

We offer one-time Roadmap, Roadmap + Tracker, and Roadmap + 1:1 Review packages when available. Current prices are shown at checkout.